HOW IT WORKS

Choose what
you want!

Are you having a party? Do you need tables and chairs? Are you a PM looking for production supplies? No matter what you need or why - click through the website and add the items you’d like with the Quote Builder button. You can search by category, but we’re also happy to walk you through all of our available options via email or phone call.

Confirm your order!

Once you add the items to your quote, someone from our office crew will walk you through the rental process and make sure you have everything you need on your order. We’ll send you a link via our rental software TapGoods that will give you the option to sign our rental agreement and submit payment online to confirm your order. Keep in mind that no items are held for you until signature and payment are complete.

Get your stuff!

Return your stuff!

When you confirm your order, you’ll be given a designated pick-up window at our warehouse (or a delivery window at your venue of choice). If you’ve chosen to pick up at our warehouse, everything will be ready for you to load into your vehicle. If you need delivery, the items will be taken to your location and dropped off for you. We can load them into venue (and even set them up) for an additional fee.

After your event is over, all you need to do is return your items to the warehouse. You can do that by setting up a pickup by our crew at your location or returning the items to our shop the next business day. The most cost effective method is always returning to our warehouse, but our crew can accommodate a pickup anytime needed with additional staffing and timing fees. Whatever you need to make your event successful, we can help.

Delivery & Pickup

Standard Delivery starts at $125 round-trip

The following conditions must be met:

• Delivery during normal business hours (M-F 9a-5p, Sa 10a-2p, CLOSED Su)

• A 4-hour window for both delivery and pick-up

• Within 30 minutes of our office.

• Items dropped at or near the delivery truck (ie. a loading dock, garage, or carport) with no steps or obstacles; otherwise load-in/load-out fees apply

Additional Fees

In addition to the Standard Delivery charge the following fees may apply:

Load-in/Load-out Fee $75:

This applies to most deliveries where we do more than drop the items outside of the truck, i.e. if there are any steps, elevators, or an extended distance from where we can park our delivery vehicle to the drop site.

Large Venue Load-in/Load-out Fee $150:

For venues such as Austin Convention Center, Palmer Events Center, etc

LOCAL DELIVERY ZONE $100:

If delivery location is within the 78723 zip code, the fee is slightly lower than normal as a neighborhood discount.

Extended Delivery Zone $225:

If delivery location is farther than 30 mins but less than 60 mins of our office, delivery will be $225.

Excess Mileage $225+ $4/MINUTE:

If delivery location is farther than 60 minutes from our office we charge $225 plus an additional $4/minute.

DELIVERY OUT OF AUSTIN:

For deliveries to other cities please reach out to us for more info.

After Hours:

We are happy to deliver or pick-up outside of our business hours for an additional fee.  The following is a breakdown of applicable fees:

Time-specific $50:

If less than a 4 hour delivery or pickup window provided: $50

Large Deliveries (requiring 3+ staff): $100

$100 per additional staff person

SXSW:

Due to the congested nature of traffic in Austin during the SXSW Festival, and the subsequent increase in the amount of time it takes us to make deliveries, we have increased delivery prices during those 2 weeks. 

SXSW Delivery Fee: $200

SXSW time-specific add-on: $100

Setup & Break- down

Upon delivery and pickup, our drivers can set-up & break down your rental items for you! (It's not included in our standard delivery. Just let us know prior to the day of delivery so we can plan accordingly.) 

Don't see your item here?  Just call us, and we'll let you know what it would cost to set-up!

Here is a partial list of setup & breakdown services we offer:

Set-up & Breakdown Audio/Visual and Projector - (Call for pricing)
Set-up & Breakdown Bar - $5 each (Call for options)
Set-up & Breakdown Dance Floor - Included in rental price
Set-up & Breakdown Director's Chair - $4 each
Set-up & Breakdown Easel - $5 each
Set-up & Breakdown Folding Chair - $1.50 each
Set-up & Breakdown Globe Lights - $30 per crew member per hour (Call for estimate)
Set-up & Breakdown Pipe and Drape - Included in rental price
Set-up & Breakdown Stage - Included in rental price (Call for options)
Set-up & Breakdown Stanchion/Rope - $2 / stanchion
Set-up & Breakdown Table - $3 each
Set-up & Breakdown 10'x10' Pop-up Tent - $20 each
Set-up & Breakdown Tent Sides (set of 4) - $20 each

Set-up Only Carpet - $25 each
Set-up Only Linen Tablecloth - $1 each
Set-up Only Wifi connections on location - (Call for pricing) 

Other Services

Site Visits

Looking to plan your company barbeque? Exhibiting at a tradeshow? Does your event need a VIP lounge or green room? Call us! We love to plan + strategize with you.

We’re happy to do a site visit to your event location. We'll give you an estimate for what your setup might cost. This ensures that you get exactly what you want, and it'll help our crew plan accordingly for the area and terrain.

24-Hour Assistance

Have an after-hours emergency? Call us on our emergency line: (512) 387-5188